Wheelchair users have criticised Birmingham City Football Club after complaining they were left stranded in a meeting room during a fire at the St Andrew's ground.
The 25 disabled conference delegates said they were "stuck" in a safe room as the disabled fire escape was blocked by smoke during the blaze which started in foliage.
A small lift and stairs separated them from their colleagues as the alarm disrupted the National Centre for Independent Living (NCIL) event in the Gold Suite.
The umbrella organisation, which brings together companies and associations run by and for disabled people, had booked the venue for its annual meeting which is held alternately in London and Birmingham.
Last night it said it would not be returning to the foot-ball ground as "we didn't feel safe in that environment".
But West Midlands Fire Service and Birmingham City said the club had acted prop-erly and had not put anyone at risk during the incident.
Fire officers said the Blues complied with health and safety regulations and common sense had been used to protect the delegates during the fire.
However, Kevin Caulfield, NCIL's operations manager, said: "The lift in the building was very small, it would only take one wheelchair at a time which, if the fire had been inside the building, could have made getting out incredibly difficult.
"Because the ramped fire exit was blocked by the fire outside, which was billowing out lots of smoke, we were effectively stuck inside.
"We have written to Birmingham City Football Club as a number of very serious lessons need to be learned from the fiasco. They need to take a much closer look at the fire and safety regulations.
"Doing just enough to pass health and safety inspections is not good enough. This was the first time we'd held a conference at the club and I don't think we'll be holding any events there in future."
He added: "Everything happened very quickly and we didn't feel confident in the level of response from the club, that they were in control of the situation.
"We had pointed out the access issues to club officials earlier in the day, and after the fire alarm we decided to cancel the rest of the conference, as we didn't feel safe in that environment."
Despite NCIL's complaints West Midlands Fire Service said moving wheelchair users to a "safe haven" if they are unable to leave the building was common sense.
Divisional Officer Paul Burnham, who is based at the brigade's city headquarters, said: "In addition to meeting health and safety regulations, we like to think businesses will take a common sense approach when evacuating staff during a fire alarm.
"As this fire was only small and outside the building, moving the wheelchair users to a 'safe haven' seemed to be common sense.
"It's actually not common practice to evacuate if a fire is outside a building, unless it's a very serious fire."
A spokesman for Birmingham City FC said: "From the club's point of view we're up to date with all the health and safety regulations, in fact we're one of the leading clubs with regards to disability awareness.
"The fire was outside the building so we could use the lifts for the evacuation, and as the disabled access fire exit was close to the fire the alternative was to move them to another room for safety.
"Obviously if the fire had been inside the building we would have used the disabled fire exit to ensure everyone got out safely."