A leading firm of Birmingham travel lawyers has hit out at a popular cruise line it claims has failed to protect the health of passengers on one of its ships.
Irwin Mitchell Solicitors says that since 2009 it has been called on to help 136 people who suffered illness during or immediately after cruises on board the Fred Olsen cruise ship Boudicca.
Now Elizabeth Tetzner, a travel law expert from Irwin Mitchell, says Fred Olsen should sort the matter out once and for all.
Two of the latest passengers to be affected are Eric Swift, 75, and his wife Margaret, 79, a retired couple from Halesowen, who fell victim to gastric illness on board the Boudicca when they travelled on the cruise liner in March this year. They have now instructed Irwin Mitchell to take legal action against Fred Olsen.
Mr Swift said: “We spoke with up to 20 other people on the ship all of whom were suffering similar symptoms as us. The quality of the food provided was poor. My wife and I feel that we have no choice but to take legal action.”
Ms Tetzner, who is representing Mr & Mrs Swift, said: “The priority must be to ensure that the source of the illness amongst passengers has been identified and that the ship has been given a complete clean bill of health by all relevant authorities. We hope that this procedure is followed before the Boudicca sets sail again.”
“This latest situation is a matter of significant concern. We are aware of guests who have travelled on nine different cruises on board the Boudicca since October 2009, many of whom have reported similar symptoms of diarrhoea and vomiting.
“We have now begun a legal claim against Fred Olsen on behalf of Eric Swift and his wife. We hope that Fred Olsen will work with us to resolve the matter quickly and amicably. If not, then regrettably, legal proceedings will follow.”
A spokeswoman for Fred Olsen said: “We can confirm that Fred. Olsen Cruise Lines will be liaising with Mr. Swift’s solicitors, in accordance with The Civil Procedure Rules 1998 Pre-Action Protocol.”