NHS patients in facilities managed by South Birmingham Community Health (SBCH) benefit from a clean, well-maintained healthcare environment, a review has found.
Moseley Hall Hospital, West Heath Hospital and the Sheldon Unit also scored highly for their commitment to maintaining patients’ privacy and dignity and for the quality of patients’ food, the annual Patient Environment Action Team (PEAT) report reveals.
The PEAT assessment report revealed the three facilities were each rated “good” for their environment, which took account of cleanliness, and the condition of decoration, linen and furniture. They were each rated “excellent” for the quality and nutritional value of the food provided and for their investment in sleeping accommodation and toilet and washing facilities designed to maintain patients’ privacy and dignity.
Bev Ingram, Director of Nursing and Therapies at SBCH, said: “This report is a welcomed recognition of the huge effort our staff make to offer patients high quality healthcare in a clean, safe and supportive environment.
“The concerns and priorities of the community we serve are at the core of how we develop and deliver the healthcare services we provide. So it is very pleasing to see we are performing well on these key patient experience indicators.”
The national PEAT assessment report, published annually by the National Patient Safety Agency, shows that NHS sites scored as ‘excellent’ for hospital environment, food and privacy and dignity are at their highest ever levels.
Nationally, the assessments shows that 84 per cent of the assessed site scored either ‘excellent’ or ‘good’ for their standards of cleanliness and general environment. Over 90 per cent of sites were rated ‘excellent’ or ‘good’ for food quality and for providing accommodation and bathroom facilities that maintain patients’ privacy and dignity.