In celebration of having 1,000 apprentices in learning, Solihull College invited David Way, Chief Operating Officer of the National Apprenticeship Service (NAS), to meet the 1,000th apprentice, Nabeel Hussain.
Having recently started his Customer Service Apprenticeship at LaSer UK, one of the largest employers in Solihull, Nabeel was congratulated by David on Friday, May 20, at the college’s recently developed Blossomfield Campus.
Nabeel, aged 18, said: “I have always wanted to work in Customer Service and LaSer UK is providing me with a great opportunity to develop my skills and knowledge in this area.
“Doing the apprenticeship is allowing me to get the best of both worlds as I am getting direct experience whilst gaining industry recognised qualifications.”
With its head office based in Solihull, LaSer UK employs over 500 local people and is the power behind some of the UK’s leading card, loyalty and retail finance programmes, managing four million customers on behalf of over 200 organisations.
Lynda Brennan, Head of HR at LaSer UK, said: “We approached Solihull College to discuss what type of development would best suit our organisation and having found out about the Customer Service Apprenticeship programme this seemed like the perfect solution.
“We have been able to tailor Nabeel’s apprenticeship to suit his and the company’s needs and we would definitely consider recruiting more apprentices in the future.”
As part of his apprenticeship, Nabeel is learning a variety of skills associated with delivering excellent customer service, including communicating effectively with customers, dealing with customer queries, requests and problems, liaising with customers on the telephone, and developing customer relationships, amongst others.
Congratulating Nabeel on being the 1,000th apprentice, David Way said: “It is a fantastic achievement for Solihull College to have 1,000 apprentices currently in learning and to be part of the celebration is a real pleasure.
“It sends a really positive message to employers and the local community that the college is proud of the learning it provides and is 100 per cent behind supporting the futures of our young people.”
Thanking LaSer UK for their valued and continued relationship with the college, Principal Brenda Sheils said: “We are extremely pleased to be working with LaSer UK and supporting the business through Nabeel’s apprenticeship programme. We are very proud of having 1,000 apprentices and we were delighted to welcome David and LaSer UK to the college to celebrate this fantastic achievement with us.”
Solihull College offers apprenticeship programmes in a wide range of areas including retail, construction, IT, and horticulture, amongst others. For details about how an apprentice could benefit your business, call Solihull College Employer Services Team on 0121 678 7181 or email email@example.com.