Renowned chef Raymond Blanc has settled a court case brought by wealthy guests following a $100,000 (£53,500) burglary from their room at his luxury hotel.
Stephen and Linda Donaldson claimed the restaurateur treated them in an "unconscionable and cavalier" manner after the break-in during their stay at Le Manoir aux Quat'Saisons in Oxford-shire in March 2005.
Cash, jewellery and pass-ports were stolen from their room in the raid but, despite police recovering $40,000 (£21,450) worth of the valuables, the Donaldsons say the hotel's parent company sent a cheque for just £100 in compensation for the remainder.
Their solicitors said the case against Blanc Restaurants Ltd had been settled out of court for the full amount claimed, with the settlement read in the High Court.
Mr Donaldson said: "While the break-in was unfortunate, my wife and I understand that sometimes these things happen. However, what was distressing was the turnabout in attitude from Raymond Blanc and his staff.
"Whilst at their establishment, the staff and Mr Blanc were all very helpful and supportive and we were not anticipating any problems.
"Mr Blanc encouraged us to provide his insurance company with a list of stolen items at our earliest convenience. After doing so, we were understandably upset to receive a letter from their parent company offering just $185 in compensation.
"Having spent upwards of $100,000 over the past ten years staying at Le Manoir we mistakenly considered ourselves valued customers."
The Florida couple brought the case when Le Manoir's parent company offered the £100 ($185), claiming protection under the 1956 Hotel Proprietors Act to limit their liability.
Their solicitor Simon Fitzpatrick, from Boodle Hatfield, said: "The hotel tried to rely on the 1956 Hotel Proprietors Act which limits a hotel's liability for loss, damage or theft from a hotel room to just £50 for one item or £100 for multiple items on correct display of the notice stipulated by the Act."
He added guests should not assume belongings are covered by the hotel's insurance policies, even if they are locked in a safe.
In a statement, a spokesman for the hotel said they were "disappointed" at the "attack" by the couple.
"Le Manoir Quat'Saisons strongly refutes any suggestion that its guests, Mr and Mrs Donaldson, were treated in "an unconscionable and cavalier manner" when attempting to claim compensation as a result of a burglary from their guest room.
"By their own admission, Mr and Mrs Donaldson were treated in a sympathetic and supportive manner by Raymond Blanc and staff at Le Manoir aux Quat'Saisons when the incident occurred. Raymond Blanc and Le Manoir aux Quat'Saisons were then and remain sincerely sorry that this incident occurred.
"Mr and Mrs Donaldson were asked to submit a full list of stolen items so that the hotel's insurers could be provided with all relevant information.
"The sum of £100 offered to the Donaldsons was the maximum that could be offered by the hotel under the provisions of the 1956 Hotel Proprietors Act for lost or stolen goods from a room."