A Midland holidaymaker plunged to her death from a 14th-floor hotel balcony during a Christmas family holiday in Spain.
Mother-of-one, Julie Mollart, fell more than 140ft from the Hotel Flamingo, in Benidorm, on Christmas Day. The 32-year-old was pronounced dead from her injuries in hospital on Boxing Day.
It is understood Ms Mollart, from Burslam, near Stoke-on-Trent, had been celebrating Christmas with her partner and close family members in the Costa Blanca resort when the tragedy happened. Spanish police are treating the death as an accident.
Ms Mollart's family are working with the Foreign and Commonwealth Office to arrange the return of her body back to the UK.
An FCO spokesman said the British Consulate was doing all it could to help the devastated family.
He said: "We understand that Ms Mollart died on December 26 at a Spanish hospital, following injuries sustained in a fall from the 14th floor of the Hotel Flamingo, in Benidorm.
"A finding of accidental death has already been issued by the Spanish courts.
A close friend of Ms Mollart, who did not want to be named, said: "We don't really know what has happened, and at the moment the family are concentrating on getting her home."
Residents near Ms Mollart's home said they were stunned by her death.
One elderly neighbour said: "She had only lived here for about 18 months, but she seemed very nice.
"It's a terrible shame that something like this should have happened."
Ms Mollart's death is the second to hit her family in less than three months.
Her father, 57-year-old Terence Garner, died on October 19, five years after being hit on the head with a brick during a street attack.
Detective Inspector Guy Titchener, who is leading the investigation into Mr Garner's death, said he was shocked to hear about the tragedy.
He said: "I am in close contact with Mr Garner's family, and met Julie recently.
"She came across as a thoroughly nice person, and I am really shocked this has happened."