A Birmingham care home has been warned to improve after inspectors uncovered a number of problems.
Bramley Court nursing home, in School Road, Yardley Wood, was visited by the Care Quality Commission (CQC) which found people were being put at risk of not receiving adequate food and drink.
Inspectors discovered no records of meals were provided, some people who needed meal-time assistance did not receive it and others waited for long periods before being given food.
Despite residents’ fluid intake being recorded, no action was taken in one case where the intake was significantly below the recommended amount.
The visit took place by the care watchdog at the end of June.
Andrea Gordon, deputy director of operations at the CQC, said: “The law says these are the standards that everyone should be able to expect. Providers have a duty to ensure they are compliant
“This warning sends a clear message that the owner of Bramley Court needs to address this issue or face further consequences.
“Our inspectors will return in the near future and if we find that the required progress is not made we won’t hesitate to use our legal powers to protect the people who use this service.”
Bramley Court provides nursing care for people including those who may have dementia and is owned by Zest Care Homes, in Bedale, north Yorkshire.
Inspectors will carry out a further unannounced visit to assess whether the necessary improvements have been made.
If improvements are not made, the CQC has a range of enforcement powers which include restricting the services that a provider can offer, or, in the most serious cases, suspending or cancelling a them.
A spokesman added: “The CQC can also issue financial penalty notices and cautions or prosecute the provider for failing to meet essential standards.
“Any regulatory decision that CQC takes is open to challenge by a registered person through a variety of internal and external appeal processes.”