Cricket fans who turned up to an event hoping to see international stars such as India’s Virender Sehwag and Piyush Chawla were left disappointed after the players didn’t turn up.
Birmingham City Council’s Trading Standards team is investigating complaints that customers paid hundreds of pounds for tickets in a bid to get a glimpse of some of their favourite players taking part in the Titans Of Cricket show – only to be left disappointed.
Adverts in the media and on the show’s website promised fans they would see some of the world’s top players take part in a two-hour “spectacular of batting, fielding, and bowling”.
But some customers claimed the show, at London’s 02 Arena last October, failed to deliver.
Amandeep Surmay paid almost £150 for three tickets to the show as a treat for her seven-year-old son Devjot, an avid supporter of India’s cricket team.
She snapped up the tickets after seeing adverts stating the show would include performances from top India players, including Virender Sehwag, Piyush Chawla and Robin Uthappa.
“Devjot was incredibly excited that he was going to see some of his favourite members of the team playing live,” said the 32-year-old housewife, of Princep Close, Great Barr.
“But when we got there we were deeply disappointed. We waited for the India players to come out and it never happened.
“Devjot was in tears and I was furious.
“We paid out for tickets and travelled to London on the promise that there would be certain players there when they weren’t.”
The mum-of-two said she complained to Titans of Cricket and asked for a refund but had no response.
On website ticketmaster.co.uk, dozens of disappointed fans left scathing reviews, giving it an average of 1.8 out of five stars.
Reviewer emm10scott said: “This was the worst organised event I’ve ever had the misfortune to attend. The players looked less excited than the crowd. Titans of Cricket was slower than watching grass grow.
“There was no mention of where the Indian team vanished to. Horrific viewing made worse by the crowd slow hand-clapping the presenters to get on with the action, which was sadly missing.”
Gertie21 posted: “Bought two VIP tickets for £330 – absolute waste of money!”
However, others wrote to applaud the show, with Gnoef1bwrk writing: “Once in a lifetime opportunity to see crickets finest show their skills. Great atmosphere and a fun night too.”
A Titans of Cricket show at Birmingham’s National Indoor Arena and another at Manchester’s MEN Arena were also supposed to be staged last October, but were cancelled.
A spokesman for Birmingham Trading Standards said: “We have received a complaint.
“We will now be investigating this further and attempting to make contact with the firm involved to see if this complaint can be resolved.”
At the time, Ingenious Media, the venture-capital company behind the events, said the cancellations were not related to ticket sales but player availability.
A spokesman said: “I can only apologise on behalf of the Indian team who did not turn up because of injuries.”