With his 35th birthday approaching, James Linton decided a weekend trip to Warwickshire would be the perfect way to celebrate.
Mr Linton had visited Stratford-upon-Avon with his 37-year-old wife Jayne for a short break before their wedding a few years ago and the pair decided on a guest house full of historical character to mark his birthday.
Mr Linton, of Crocketts Road, Handsworth, Birmingham, called the Victoria Spa Lodge guest house in Bishopton Lane, Bishopton, to find out if there would be any rooms available in August and was told there was.
But Mr Linton, who lost his sight almost ten years ago, claims that when he said his guide dog Sharp would be accompanying the couple, he was told he was no longer welcome.
"I am very disturbed to be honest," he said. "It is not the first obstacle I have faced.
"They said they do not allow pets. No guide dogs at all but they allow kids.
"My dog is a working dog. Yes he is a pet but he is a working dog.
"I found it very alarming that I wanted to go there with the guide dog and my wife for two days but was turned away.
"It has been quite a hurtful discrimination. They'd rather have children screaming and running about and not a placid working guide dog.
"My money is as good as anybody else's."
According to last year's amendment of the Disability Discrimination Act, hotels and guest houses are supposed to make reasonable changes to buildings, to accommodate people with disabilities.
But Paul Tozer, the manager of the Victoria Spa Lodge, said his guest house was no place for disabled people or any animals.
Speaking about the conversation he had with Mr Linton, Mr Tozer said: "He was asking about accommodation and said 'can I bring my dog?'
"I said, 'I'm, sorry. We do not have pets. We have children but not pets'.
"Two of my own animals were killed here.
"I wouldn't want that to happen again, say if an animal got trapped in the gate. I wasn't aware it was a breach of the Act but I'd rather let them go somewhere safer than have an accident or a death of a person or dog on my hands."
Ian Ferguson, chief executive of the Beacon Centre for the Blind, a Black Country organisation which offers support for visually impaired people in the Midlands, attacked the guest house for its policy.
He said: "With the Disability Discrimination Act, which came into force in October last year, the Beacon Centre for the Blind finds it incomprehensible that places that accommodate visitors would not consider the needs of visually impaired people and, in this instance, recognise the importance of a guide dog."