The widow of the British consul general killed in an al Qaida bombing in Turkey has criticised the Foreign Office for not supporting survivors of the attack.
Victoria Short's husband Roger, who grew up in Worcestershire, was among the victims when suicide bombers blew up the British consulate and the HSBC bank in Istanbul in November 2003.
Mrs Short said she had been "more hurt by the way I've been treated by the consulate since the bombs than by the bombers themselves".
She said: "The Foreign Office doesn't have anybody to deal with anything like this. I have received no letter from them. Nobody has rung up with a kind word, and there's been no care."
Mrs Short, who is from Solihull but is currently living in Istanbul, did not criticise Foreign Secretary Jack Straw directly, saying he had been supportive.
But she complained that survivors had been left to fend for themselves and had become "sad, miserable and traumatised".
She said: "If they had sent out a psychologist that would have been good."
Survivors of the consulate blast have also been angered by the Foreign Office's refusal to reopen a Victorian chapel, St Helena's, which stands in the grounds of the consulate and was damaged in the terrorist attack.
There have been talks about leasing the building to a nearby Turkish hotel.
Mrs Short said: "For us this church symbolises the fact that we are here and the show must go on."
Mr Short was a pupil at Malvern College in Worcestershire between 1958-63. The couple married in Solihull.
A Foreign Office spokesman said counselling and support had been offered to Mrs Short.