New figures have revealed Birmingham passengers are owed up to a staggering £1.7 million in flight compensation.
Approximately 56,000 Brum holidaymakers were affected by flight disruptions this year while jetting off on their summer breaks from Birmingham Airport.
New data published by AirHelp discovered thousands of Birmingham flyers are missing out on up to £440 each, with most being unaware they are even eligible for their money back.
A record-breaking 1,071,259 travellers flew through Birmingham Airport in the peak summer rush this July, rising two per cent from 2014.
According to EU regulations, passengers receiving a disruption of three hours or more from either delayed, cancelled or overbooked flights, not caused by extreme weather or airport strikes, can legally claim compensation from their chosen airline. But most affected passengers are unaware of these laws, and with airlines making it overly difficult for them to declare compensation, it’s no surprise that so many customers will be missing out on their well-deserved cash.
AirHelp has helped more than 235,000 people worldwide since its opening in 2013.
Their co-founder Nicolas Michaelsen said: “Some airlines make it almost impossible to file for compensation, since the legal jargon throughout the claims process can read like a foreign language to passengers.”
Recently Manchester County Court ruled delayed flights from up to six years ago are still entitled to compensation today.