A Birmingham care home is being investigated by council and health bosses amid allegations of neglect.
Bramley Court Care Home, in School Road, Yardley Wood, is facing the probe after a complaint was made about the standard of care given to elderly residents.
New admissions have been suspended while a joint investigation is carried out by the city council and NHS Birmingham and Solihull.
A council spokesman said: “We take any complaints of neglect very seriously and, as we would always do when concerns are raised, we have already suspended new care packages with the home.
"It would be inappropriate for us to comment further at this stage.”
It is not the first time the home has been in the spotlight over its treatment of residents.
In August a report by watchdog, the Care Quality Commission, found residents were being put at risk of not receiving adequate food and drink.
Officials, who visited the site in June, discovered no records of meals were provided, some residents who needed help eating meals did not receive it, while others waited for long periods before being given food.
Despite residents’ fluid intake being recorded, no action was taken in one case where the intake was significantly below the recommended amount, the report said.
A spokeswoman for NHS Birmingham and Solihull confirmed it commissioned services for clients within the home, for continuing healthcare and funded nursing care, and was investigating the allegations alongside the council.
A spokesperson for the home said: “The welfare and safety of our residents is of paramount importance and we are working closely with all agencies to address the issues raised as a matter of urgency.
“The home is receiving support and guidance from experienced senior managers who are already working with staff to ensure a sustainable improvement in the quality of care.”