NewsgalleryPictures: Alison Hammond surprises Retail Birmingham award winnersBookmarkShareNewsByStacey Barnfield-BP18:21, 9 APR 2014The Selfridges Visual Merchandising Team: L-R Jonny Morgan, Catherine Caswell, Jayne Holloway, Lucy Reynolds, Sehra Farooq and Andrea O'Keeffe1 of 11Alison Hammond gives the award for Retail Talent of the Year (Under 25) to Jacob Young from The Liquor Store, Great Western Arcade, pictured with store owner Phil Hazel2 of 11Alison Hammond with the Outstanding Customer Service Award winners - House of Fraser3 of 11Retail Person of the Year award winner James Middleton from M&S4 of 11Alison Hammond with Outstanding Customer Service award winners - House of Fraser5 of 11Alison Hammond with House of Fraser store manager Nirmal Madahar (right) and deputy manager Craig Beddow6 of 11Alison Hammond with winner Victoria Platt of Loki Wine7 of 11Alison Hammond chatting to Catherine Caswell of the Selfridges Visual Merchandising Team8 of 11Alison Hammond with the Selfridges Visual Merchandising Team9 of 11Alison Hammond with the Outstanding Customer Service award winners - House of Fraser10 of 11Alison Hammond gives the award for Retail Talent of the Year (Under 25) to Jacob Young from The Liquor Store, Great Western Arcade11 of 11