Ofsted inspectors strike fear into the hearts of teachers around the UK with their powers to make or break a school's reputation.
But they were so impressed with the website created by West Midlands teacher-turned-designer Nathalie Vu-Van-Toan, that they singled it out for a glowing mention following a recent school inspection.
The site that caught their eye was designed by Nathalie for St Paul's Academy, a Roman Catholic secondary school in Greenwich, London.
The unsolicited testimonial has given her fledgling business – Raspberry Frog – a much-needed boost in a sector where it can be difficult to stand out from the crowd.
Nathalie is particularly pleased with the site's ease of access for people with disabilities, an area in which she specialises.
She is targeting schools and colleges, along with small-to-medium businesses, reminding potential clients that if they have a website, or are planning to have one constructed, they now have a legal obligation to ensure it can be accessed easily by disabled users.
She works to ensure easy access for people with a wide range of disabilities, from vision to lack of dexterity and hearing impairment.
Nathalie says SMEs should welcome the accessibility legislation, because standard compliant and accessible web pages are much more search engine friendly – and have more chance of a much higher rating – than sites that don't comply.
Research conducted in 2004 by the Disability Rights Commission (DRC) revealed that 81 per cent of UK business and government websites don't comply with the regulations on disabled access and most of the 19 per cent that do comply do so at the lowest level.
Nathalie said: "All websites, whether they belong to a small business, a giant corporation, or an educational establishment, have to comply and my aim is to make them truly accessible."
Part of her success lies in the code in which she creates web pages, which means they are picked up and indexed by search engines far more quickly. This increased visibility gives them much higher rankings.
Nathalie taught IT at Arnold Lodge School in Leamington for six years before spotting the niche created by the DDA and the Special Educational Needs Act, and deciding on a career change in December last year.
"SMEs should remember that there are 8.5 million disabled people in the UK – 14 per cent of the population – with around #50 billion a year to spend.
"I tell people that if their website is accessible it means it's faster to download, it’s visible to more browsers, and it increases their audience by a significant number."
Her own website proves what she can deliver.
'Anyone can go Google, key in the words accessibility specialists West Midlands and they will find www.raspberryfrog.co.uk is on the first page of the search results," she added.