Over one million members voted on resolutions at Nationwide's Annual General Meeting yesterday, although only 150 actually turned up to the event.
The AGM, which was held at Birmingham's International Convention Centre, saw all resolutions passed and the number of votes helped raise £100,000 for the Disability in Sports Events charity.
"We sent out over six million voting packs this year and we are very pleased we achieved our target of one million voters," said chief executive Philip Williamson.
"But it is a shame that we do not get that many people to the AGM.
"In a way it means that the topics debated are reasonably predictable - executive pay, service from telephone call centres and the voting forms.
"Last year it it would have been a similar group of people.
"I don't mean to be unfair but these opinions are not representative of our members as a whole."
A number of members attacked Nationwide's report on director's remuneration and criticised Mr Williamson's £1.3 million annual salary.
Ataf Hussain, a property manager from Alum Rock, called for board members to receive pay in line with leading civil servants.