Heartland Midlands has been named Chartered Insurance Brokers of the year by the Chartered Insurance Institute.

The award was presented to the Leamington Spa-based firm’s operations director Carolyn Marshall at the British Insurance Brokers Association annual conference.

Heartland gained chartered status in 2008 and is one of only 62 brokers nationally to be recognised as such.

Ms Marshall said: “To be recognised by the CII as being the company that has done most to demonstrate our commitment to the chartered status is a much appreciated accolade.

“We hope to improve the reputation of insurance with the wider public by enhancing the professionalism of this industry.

“I would like to thank all of the staff at Heartland for their continued and individual efforts to better themselves and for their excellent service they give to our clients.

“Without the support and commitment of employees no strategy ever gets implemented.”