A Staffordshire haulage company has announced a multi-million pound investment in state-of-the-art technology to transform the way it works.
Cannock-based EDS Couriers, which employs 60 staff across two sites, has invested in new ePOD (Electronic Proof of Delivery) technology.
The system offers ‘proof of location’ service which pinpoints exactly where customers’ goods have been delivered, as well as recording the time and signature of the recipient.
Andrew Evans, the firm’s managing director, said: “This major investment is transforming the way we work and we are delighted to be able to announce such positive news when many other businesses are having to cut back.
“Investment like this gives our customers the edge and is great news for the local economy.”
EDS Couriers is part of the UK and European distribution network Palletforce and the investment is a joint venture between the two.
The system provides instant updates for customers to track their consignments, which streamlines operations to improve services for clients by giving them all the information they need at their fingertips.
Michael Conroy, chief executive of Palletforce, said: “When fuel is so expensive it is efficiencies like this that make us and our members stand out from the rest.
“Smart technology like this will support our members so they remain competitive in a challenging market.”
EDS Couriers is a family run business established more than 50 years ago and also offers a worldwide parcel delivery service.
Mr Evans added: “The move has been driven by customer expectations. We have already seen how it has revolutionised the parcel industry. We always say that our paperwork travels further than the pallets which shouldn’t be the case anymore.
“We are now ahead of the game with a signature capture, not only is it real time, it is exceptionally good.”
