EG Solutions, the Stafford-based business software company, has extended its contract with one of the largest bancassurance groups in the Nordic region.
The contract is for the use of the EP Operational Intelligence software in the group’s customer service division. It follows the successful implementation of an initial project in the Claims Areas of the same group during the second half of 2009.
The contract extension, which is EG’s third win in the Nordic and Benelux area, will be worth £265,000 in the current financial year, and a further £300,000 during the full contract term of 5 years.
Elizabeth Gooch, the chief executive of EG, said: "This latest win provides further evidence that major financial institutions recognise that EG’s award-winning software and supporting implementation services are delivering both tangible business benefits and improved customer experience.
"Also, by demonstrating the attractiveness of our proposition to existing and new customers, we are continuing to implement our strategy of expansion into selected international markets."
The project will be starting immediately.