Birmingham-based network and infrastructure company Netshield claims that outsourcing could save businesses over a day in IT failure and down time a month.
Netshield, which has been working with Midlands-based organisations for over ten years, says that guaranteed response times is seen as the most important benefit to companies outsourcing IT.
Richard Carty, director at Netshield, said: "The decision to outsource your IT to an external company can be a difficult one.
"While there are a number of benefits, many companies are still worried about losing overall control.
"It is clear, from our experience, that no matter the size of the organisation, problems with IT and email can be hugely expensive.
"That is why increased numbers of companies are looking to external agencies to solve and repair any problems that may occur in a guaranteed quick response time, allowing in-house IT teams to concentrate on bigger and strategic issues."