Barclays fight against online fraud continues with a new ‘vidcast’ advising people how to keep themselves safe online.
The five minute video is available to watch at www.barclays.co.uk/video where viewers are also invited to post their comments including suggestions for subjects of future videos.
Presented by television reporter Spencer Kelly, the video outlines the key risks such as phishing and malicious software and provides advice on what can be done to avoid these threats as well as the things Barclays does to protect customers.
Barclays claims to be a leader in online banking security initiatives, having launched PINsentry in 2007.
PINsentry uses handheld card reader and chip and PIN technology to verify customers’ identities for online banking. Over 1.5 million customers are now using PINsentry and it was recently named the Best Security Initiative at the Nominet Best Practice Challenge 2008 awards.
In June 2008 Barclays became the only bank to offer all of its customers a full free security software package. The package, from leading internet security provider Kaspersky, includes anti-virus software as well as a spam filter, parental controls, spyware, adware and firewalls and is available to all customers who are registered with online banking.
As a result of these initiatives and continuing work behind the scenes, Barclays has seen a 91 per cent drop in the money lost to fraudsters from 2006 to 2007 and is the only UK bank to have seen a reduction in the number of phishing attacks.
* For more details on PINsentry, free Kaspersky internet security software and other security information, see www.barclays.co.uk/security.