FCT Training, a division of Solihull-based charity the Family Care Trust, has been awarded a key accreditation.
The Marston Green operation has been given ISO9001 status to offer a range of practical courses.
Mark Melaugh, chief executive of Family Care Trust, said: “We are delighted to have this coveted ISO9001 standard, which is rare amongst training companies, and applies to the operation of the Family Care Trust and its training division, FCT Training.”
The ISO9001 quality management system is the world’s largest quality framework, and is used by three quarters of a million organisations to monitor and continually improve their operation and management.
Mr Melaugh added: “ISO provides existing and potential customers with the total reassurance that they are dealing with a company that has placed itself under independent scrutiny, and have in place robust policies and procedures to deal with every situation.
“They will also benefit further from the constant evaluation of processes and systems to ensure these high standards are maintained and improved even further.
“The charity is very diverse with FCT Training, older people support, residential respite, mental health home services, plus a working farm for adults with a learning disability.
“Getting the ISO 9001 standard for all that we do is a real achievement. Our training centre has been modernised and with high quality training to nationally accredited standards, we hope to make an impact supplying essential training to the Birmingham business community – and anything we make on it goes to the charity.”
The charity offers training in the health and social care arena, and a preferred supplier to Solihull MBC, and also offers courses in health and safety in the workplace, food safety in catering and a HSE emergency first aid at work course.
